Shipping

Shipping Carriers

We partner with trusted carriers to deliver your orders safely and efficiently, including USPS, DHL, EMS, and local postal services.

Order Processing

Orders are processed once payment is successfully received. Processing takes place on business days, Monday through Friday (Eastern Standard Time), excluding U.S. federal holidays:

• New Year’s Day

• Presidents’ Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• Christmas Day

Estimated Delivery Time

Shipping time depends on your location and selected shipping method. We work closely with our logistics partners to provide accurate delivery estimates. However, please note that once an order has shipped, delays caused by the carrier are beyond our control.

Total Delivery Time = Handling Time + Transit Time
Most orders within the continental U.S. arrive in 5–11 business days.

Important Notes

• Order Cut-off Time: 5:00 PM (GMT-05:00) EST. Orders placed after this will be processed the next business day.

• You will receive an email with a tracking link once your order has shipped. If you don’t see it, please check your spam or junk folder.

• For custom or personalized items, please allow extra time for design and customization. The timeframe varies depending on the complexity of your request.

Shipping Restrictions

• We currently ship within the U.S. only.

• We do not ship to:

  • Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands

  • APO/FPO addresses

  • International locations

Order Tracking

• A tracking email will be sent 1–2 business days after your order is processed.

• It may take 3–7 business days for your package to appear in the carrier’s tracking system.

• If tracking is unavailable, your parcel may still be in pre-transit. Once scanned by the carrier, tracking details will update.

If your order has passed the estimated delivery date, please contact us for assistance.

Incorrect Address Policy

Please ensure your shipping address is accurate before placing your order:

• Orders with incorrect or missing address details may be delayed or undeliverable.

• We are not responsible for lost or returned packages due to incorrect addresses.

• Orders returned due to address errors are not restocked and may be discarded.

• A re-shipping fee will apply for any order returned due to address errors.

• If you request the carrier to redirect or forward your parcel after shipping, we are not liable for any loss, delay, or damage.