Returns Policy

We understand that sometimes a return is necessary, and we strive to make the process as easy and straightforward as possible.

How to Initiate a Return

To request a return, please contact our support team through the Contact Us page within 30 days of receiving your order.

For faster assistance, include the following details in your message:

• Name on the order

• Order number

• A detailed description of the issue

• Photos clearly showing the problem

• Whether you prefer a replacement or refund

Note: We are not responsible for customer errors such as typos, incorrect image uploads, or ordering mistakes. Please review your order carefully before checkout.

Return Eligibility

We accept returns on non-sale items within 30 days of delivery. Returned items must be in new or gently used condition, unwashed, with tags still attached, and must include proof of purchase.

Not Eligible for Return:

• Personalized items with spelling or grammatical errors provided by the customer

• Products that have been washed, heavily worn, or altered

• Sale or clearance items

Return Shipping & Cost

• We offer free returns for items that are damaged or defective upon arrival.

• Return shipping cost: $0.00 for eligible defective/damaged items.

Return Instructions

Once your return is approved by our support team, you’ll receive a return address and further instructions. Please follow these steps:

1. Package Your Return
   Include a printed copy of your order confirmation email with the items being returned.

2. Ship the Package
   Send your return using your local post office or preferred courier service. Be sure to obtain a tracking number and share it with us.

3. Return Confirmation
   Once we receive your return, we’ll send you an email confirming receipt. You’ll then be notified of the approval or denial of your refund or replacement request.